Makati, Philippines
30 Polaris
N/A
+63 288960497
You should not be in the insurance business offering Medicard if you don't know how to attend to complaints of your customers. Two weeks passed and a documented/well written complaint was not even attended to. Paid your company more than 115,000 to cover my our family of 5 medical needs. You cannot even get a clear answer from Medicard? What is your purpose as a broker for Medicard? When your supervisor called me he is referring to a nurse of the hospital which was not even mentioned in my complaint. Be ashamed of yourselves for not knowing what the complaint of your client is before calling him. Poor service and I regret I invested my hard earned money in your company to get me a health maintenance provider. Close shop so others will not be a victim of bad service!
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