Collective Solution - Philippines

Collective Solution - Philippines is rated 3 out of 5 in the category outsourcing/offshoring. Read and write reviews about Collective Solution - Philippines. CS provides businesses with the industry leading telephone-based customer support solution at costs far less than industry averages using custom developed technology. CS provides clients with a powerful tool for customer relationship management. By employing a rapid application development tool, CS can create multi-lingual customized scripts to suit the customer's specific needs. Furthermore, CS can seamlessly integrate its solutions into the clients'​ systems to increase efficiencies and reduce costs. CS currently operates three contact centers dedicated to servicing clients in English, Chinese and Spanish. All CS agents must successfully complete a rigorous training program and successfully pass a spelling and computer proficiency tests prior to proceeding to client specific training. Agents receive continuous additional training and are quality controlled daily.