Cainta, Philippines
N/A
+63288888171
They cant handle large volume of customer. Pls assign more staft in this place for customer service. Yung totoong customer service to support us
like
I have requested a relocation and they said its possible. they even gave me a timeline. and there was already a service order so i proceeded. then upon checking, it turned out there isn't any available slot. I lost my job due to instability in connection and the 2 weeks processing period became a month. im so disapppointed. please don't make false promises.
Long queing need to early. Business hours starts 9AM
Long lines and almost 100 people waiting their turn. Many who go there even before it opens. I waited over 7 hours for my turn. They had a number system that tells you the estimated time to come back but it's not accurate. They also have a separate number system for the customer service queue. Their CS people are efficient and friendly despite doing this all day.
They've provided an excellent support to have my line reconnected, the support I didn't received @pldtcares
The line is so long and the customer service is a nightmare! If you guys are planning to visit this place, better bring a lot of patience 'cause you will need it.
Customer service too slow... will take you more than 1hr
Long line. It took 3 hrs. to be served. :(
Deli
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