Mandaluyong, Philippines
Pizza Hut SM Bridgeway, 3rd Floor SM Megamall
$$
+63 286316277
N/A
DeliveryTakeawayDine-in
Good for kids
Small plates
They offered bad service. Being judge on being casual was mean. They will continue chatting even your asking a question. Pizza was good though the intention was really to keep you waiting. The Restroom wasn't well maintained and needs cleaning. No tissue or sanitizer provided.
like
The pepperoni pizza is good and carbonara is creamy
We ate lunch here during the birthday of my daughter last June 23, 2019; I don't know whats taking so long to serve your food and to bill you out because the manpower is enough as I can see and during that time it not a huge crowd dining there at that moment. When our bill gets us we are standing already, we could have easily get out of the place but its not our character to eat and run but you can practically can do that as I can see. The bill when it gets to our hand is a wrong bill and when we said that its not what we ate, they've asked us what we have taken up - OMG! So disgusting is the service here!
Food server who attended to us didnt even repeat our orders when we dined in this place. And yes most employees are just loud chatting with each other. I just dont know about the service charge in my bill. Are all restaurants/fastfoods have service charges?hmmm? But anything else i didnt like my experience in this branch, place is hot, employees are just loud chatting with each other, just not good for me.
I go along with the other reviewers here. This Pizza Hut at Megamall's 3rd floor is a not-the-branch-you-want-to-return-too place. Food is the usual Pizza hut fare, but it has to be enjoyed. You won't enjoy it here. The cooks go about their routines in a loud continuous banter and chatter. Hey, such that the mouth guards are not being used like how they should be worn. The masks are on their chins already! Then you can pick up some arguments between the lady servers versus those cooks. The place becomes too noisy because of those cooks. And are they allowed to chew on something while they are cooking? Of course I put everything I said here on their feedback app. Maybe I'd check back to this branch after 2 or 3 months to see some improvements. Anyway, there's a better Pizza Hut at the ground floor near the Julia Vargas exit of Building A.
Food is okay but the service is slow.
Service is the worst, the employee was busy chatting with her friend and didn't appreciate me interpreting her to order! She actually frowned at me !!! I made 2 orders which were offer orders, to order pizza and side dishes for AED 30, when I asked the employee to change the choice of cake she included in my order she just refused! She couldn't spare me more time, and went back to chat with her friend while I'm still standing there !!! This incident was on September 13 at 13:00
They have a long waiting time just with few customers in. About 20 Minues.
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