Quezon City, Philippines
PSA Complex 174, Diliman,
N/A
+63284626600
This is the main office of Philippines Statistics Authority. You can get birth certificate, marriage certificate, death certificate and many more here. The process is very streamlined and they follow strict social distancing and other norms to keep you safe. There is not a lot of parking space. Inside the building there are more than 30 counters each for payment and documents release therefore process would be pretty fast.
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Took me probably 10mins from entrance upto payment window this include time it took me to fill up form for requesting CRD for 1 Person, then waited probably a good 40-50mins for me to get the document from releasing window. So overall it wasn’t bad the entire time the place never got full even though their is a strict social distancing and people keep coming in.
Despite their efforts to beautify the place, the sad reality is that they have put the least priority on us, the people who pay to get copies of our birth certificate, CENOMARs and death certificates. Security guards will meet you at the gate just to tell you that no parking is provided for people even PWD. They just advise PWDs to park at Jollibee and walk (with their crutches or wheel chair). Very very poor treatment of people especially the PWDs. I really hope they improve their systems and infrastructure to allow the elderly and PWD to transact with convenience.
They don't have parking in the compound unlike every other government office I've been to. The guard just told me to park in a sketchy street nearby, which was already full, so I parked in a different agency. Crazy. (So don't bring a car if you can opt not to). However, transactions are faster than other government agencies and guards inside are very helpful so kudos on that. Took me 45 mins to find parking and 30 mins to complete my transaction.
To those going here please be early as there are cues (pila) for all entering the PSA/ NSO building, visitors need to get their ID. when I was there were around 500 on cue for the visitors ID. After getting the ID, you can proceed to get application form (1st floor), then cashier (payment) there's a cue again, to the floor where you are assigned whether for birth certificate, cenomar, marriage cert. Then give the receipt to releasing area.. (it will take you 2-3 hours to be called) in my case, it's a Friday that's why ang daming applicants that time. Good thing I was able to get it the SAME DAY! REMINDERS: There's no elevator going nor ramp for senior or pwds going up the application office. Visitors Ids are released on the ground floor. Please bring snacks, bottled water there's no canteen inside the building.
Went there to request for birth certificate during a pandemic. Entrance and flow of people was good. Building is new and bright. However it's a bit horrifying that they don't accept digital payments especially in a time like this when coronavirus cases are increasing steadily. There are no ATM machines anywhere in the complex; you have to go out and cross the street for the nearest one. More importantly, if you are requesting a birth certificate for your newborn/infant, request for an endorsement from the municipality where your child was born first: I applied almost five months after birth in Metro Manila, and the data was still unavailable in PSA. If you've done that, then it might be more convenient and safe to just request for the document online and have it delivered to your address.
Good DAY! hope this could be read by the admin. No received reply from email sent last February 7, 2020. I have been waiting because my mother's birthcertificate is needed badly. Been calling before the pandemic break out to no avail. naks grabe naman! I processed the letter from LEYTE the home town of my mother and according to them it was delivered successfully in PSA QUEZON CITY. I wish I could go there personally kaso since covid days are still up. SANA naman they could reply kasi need naman talaga un BC.
I think my two stars is more than enough since no one answers my call at your landline number provided.
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