Pampanga, Philippines
Mabalacat
N/A
+63 453317199
Pelco 2.
like
Had problem with bill 3k overcharge so went in and opened a trouble ticket and the manager said do not pay until investigation is complete. I said okay i just do not want to be disconnected no problem sir i was told. So while i was away on a trip i called to check the investigation i was told to call on friday which i did only to be told to come into the office on Wednesday. Sunday i returned home to see the i was disconnected and had been disconnected on thursday. So monday the office is closed and i had to wait till Tuesday the manager is surprised that i was disconnected i got a sorry sir and i still had to pay the erroneous 3k plus interest. I lost my food in my freezer about 10k total due to being disconnected So lesson learned just pay the bill even if its wrong pelco will never admit wrongdoing. Pelco will disconnect you always that is the one and only service they excel at. Thank you pelco for teaching me this lesson
yung pina disconnect kong account nagulat nalang ako na napareconnect nung bagong owner ng bahay. To make the situation worst, nagkamali pa sila ng pinutulan.
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