Caloocan, Philippines
2/F Caloocan LRT Mall, Monumento,
N/A
+63 283325928
Incompetent Technician particularly at Inkwise Caloocan Branch. We brought our printer on Sunday for them to fix. The technician immidiately asked what was the problem. So, I told them \I don't know\ however my sister thinks its the printer's cartridge. He (technician) told us that we need to buy new sets of cartridge as it can't be fixed. We paid the amount plus the service and went back home. We were able to use the printer once however we brought it back after a couple of days as its not working properly again. Upon checking he said that we need to buy another parts of the printer which would cost another thousands. It was so disappointing knowing that we could have buy a brand new set of printer with all the costs needed to fix the printer. The technician did not do his part to check our printer properly. Instead, he just relied on the information given that the problem was cartridge. We could have planned properly if the two problems were diagnosed at the very beginning.
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