Quezon City, Philippines
Mayon St
N/A
+639190695607
Horrible product, horrible service. Initially their salesman, Ryan was eager to help provide a quote. Upon agreeing with price and installation - he said it'll be scheduled in 1 week and would take less than a day to install. In truth, it took around 6 weeks until their contractor came. It took another 4 days to finish installation. Upon firing up their pump - it was faulty. Another few days to trouble shoot and figure it out. Their technician was clueless so I had to provide ideas on possible fault. Maybe 1 month of the pump running well and it broke down again. Took them 1 week to send a tech out to fix. What a joke of a company. Avoid at all cost.
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Faulty recommendation by their in house salesman Ryan led to poor performance by the equipment they recommended, supplied and installed. Initially they blamed us, the customer for not knowing how to use their equipment ignoring the fact that we have operated pool equipment for 40 years. They did not budge until I forced them into arbitration which led to a change in equipment supplied.Performance still unsatisfactory compared with old equipment, they sent a tech crew to evaluate but that was last year, still no report. I have complete documentation of my story in case they want to dispute it.
please email me your product lines.
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Deli
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