San Juan, Philippines
1008 Epifanio de los Santos Ave
N/A
+63287845000
The whole row of vehicles along EDSA is beautiful to look at.
like
After I had my serviced in Dec 2109, I immediately noticed on my way home that there was a substantial loss of power and the engine was making a hollow deep throaty sound. I returned to CATS immediately and it was determined that the loss of engine power was due to a disconnected rubber hose (which was about 50 mm in dia.). Although the power went back to normal after this was reconnected, the hose sustained some damage as it rubbed against one of the engine's pulleys. I have made and have been following up the CATS Service Dept ever since; unfortunately, and have not yet replaced the damaged hose after 10 months. THIS IS NOT ACCEPTABLE! In addition to the damaged hose, the sliding cover of my center console got broken during the said PMS and CATS stubbornly refused to replace this citing wear and tear as the reason. Although I countered that it was not broken when I brought the car in for PMS, they simply denied my claim. Moreover, after the said PMS, I observed that so many settings in the car were not restored to my settings; e.g. aircon was at the coldest temperature setting (i.e. 16 deg C), key chain was broken, mosquitos inside the cabin, seat adjustment was off, etc. To make matters worse, my calls and texts to the service advisor and the service manager were not returned lasting for about 8 months. The service level of CATS Motors is at rock bottom especially considering the premium brand they are carrying!
Great Experience compare to others
Harley Davidson of Manila is a great place
Warm and accommodating service receptionist; very helpful service advisor; comfortable waiting lounge; and the free coffee is a plus! Five stars!!
Yes soon. That MB and that Jeep.
The main dealer of Mercedes Benz in the Philippines.
they sell cars with defects. not even a year yet with our car but we already had to go through a lot just to make them agree with the warrant they gave. they always say it's our fault and make up excuses when they obviously are at fault. our car is a Jeep Wrangler 2016. Yes, we filed a lawsuit against them but they don't show up at meetings it's been almost 2 years now. They are very irresponsible when it comes to this matter. A really bad company.
Deli
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