San Fernando, Philippines
Jose Abad Santos Avenue
N/A
+63 9188542169
In-store shopping
Outside the Service Department the road side storm drain concrete surround was long ago damaged. Senior Managers will have passed by this storm drain daily yet not one of them was responsible enough to have Maintenance Dept. rectify this safety hazard. September 9th 2020 a young member of the service team accidentally drove a customers vehicle into this drain damaging one tire and plastic wheel cover. Ford Pampanga Senior Managers coerced the young employee to sign a document to pay Php10'000 towards the insurance claim. Pretty nice Managers at Ford Pampanga. Few days later Senior Managers requested Maintenance Department to repair the storm drain. Such is the diligence of Ford Pampanga Senior Managers . Might be time to look else where... find a Service Centre that supports its workers and has better code of morals than the Senior Managers at Ford Pampanga. Footnote on the young employee that Ford Pampanga will deduct Php10'000 from his wages: Married man, single income family, two young children.
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Cool Place...
Very satisfactory service. I arrived @8:20AM as scheduled and entertained by service advisor John nearly same time. Done with the service before lunch. Thank you Ford Pampanga and to SA John for accomodation.
Done my scheduled preventive monthly service. Thank you paulo for the warm accomodation.
Very accomodating.
accommodating staff. personal touch to customer's needs and requests.
Courteous staff...
Very good, fast service.
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