Pasay, Philippines
8007 Domestic Rd
N/A
+63 288027000
Wheelchair-accessible entrance
nice place and nice to visit nice people nice location. I travel with them before. nice set nice airplane nice attendance nice pilot nice food nice drink. clean place. keep working hard alot of air lines competitor develop and update your fleets and hard and software. thanks alot and regards.
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Great place to work since they have good environment and very accommodating staffs.
They cancelled out flight at the Cauyan airport. said the weather was bad. \can't see the runway\ see photo. It was nearly clear. Second day in a row. It's not a rumour Cebu Pacific has terrible reliability it's a fact.
Just please give my refund. I just requested my refund back on May due to cancelled flight because of the pandemic almost 5 months already had passed. But where are you now. Where is my refund?
Base on the website your office is open, but when I got there, I was closed. I spent taxi fair to get there.
Slow on getting the refund no good
Online site and customer service not good. They dont allow cancellation even with applicable fees. Website is misleading. 1. They said booking made before October2019 can still be cancelled with a cancellation fee (but they told me they dont allow cancellation anymore even I booked mine lats May2019) 2. For their booking site, fare breakdown is not clear. I have 2 admin charges for my rebooking and there is no visible total cost for the rebooking, less the original booking cost. What it shows is just the NET AMOUNT to be paid which is so much costly. 3. There is no notification or warning that if I proceed with the rebooking and the payment is 24H hold - that booking date will be moved and my first booking cost (which is already paid) will be considered as partial payment. 4. For the rebooking fare, there are still fee for seat selection even though I dont have any seat selection during the rebooking process.
IP tracking, IP tracking and IP TRACKING. The rates keeps on changing, the website is unstable and every time you are about to pay! Suddenly a pop up window tell you that rates changes due to high demand, it is just a lie and it is against international commercial rules. What is the government doing to stop those illegal practices? It is like going to supermarket and suddenly having your cornflakes products doubling the price because you just looked at them!
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