Caloocan, Philippines
M.H. Del Pilar St, Brgy 91 Dist 2,
N/A
Although I haven't received any bill for this month yet and somebody has been bugging our line to pay it...Geez where's my bill people?? But good things happens when you look at the bright side of things. There's this so called mobile pay express at PLDT Grace park branch in Caloocan City where the security guard and the teller are very accommodating with my dilemma. They just asked me the account # and bill amount, typed it on the he computer and transaction done. I beat the office hour deadline and the long throng of people inside the office...home sweet home
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Imagine waiting for 90 minutes for their telephone customer service just to get your connection dropped by a lousy call agent who can't answer a simple upgrade inquiry.
Many paying their bills and customer service.
Our phone line has not been fixed for more than 8 months now!!!!
Presentable lobby but numerous complaint about their internet service, their compqny name PLDT is more often dubbed as PLDC which referring to an internet service that is often get disconnected or timed-out that is the meaning of DC. Also, as of now, since september in my awareness (i dunno since when this issue happened) the PLDT has a very bad reputation in customer service because the hotlines for customer service over the phone is not available so corporate accounts even residentials are having a bad time initiating internet loss reports or follow up onsite repair. For the credibility of this info, you m8ght want to search some of the post in social media networks such as facebook, instagram and twitter.
Slow internet, poor service.
Do your payments in a jiffy.
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