Globe Telecom DSL distribution box

Dean Westbury

This distribution box has only 6 DSL lines to service a street of 50 residences and around 400 people. We moved to live in Ilang Ilang Street specifically because Globe Telecom staff assured us that transfer of our DSL line from Ubas Street, Lalud was possible. After shifting house and leaving our comfortable previous accommodation, Globe staff informed us that there are NO MORE LINES AVAILABLE in Ilang Ilang Street and we would need to wait until a line became available. In addition to this huge problem, severely and negatively affecting our business which requires 24 x 7 internet access, they refused to provide a post paid LTE account in the street saying there was \NO SIGNAL COVERAGE\!. However, upon being forced to buy a prepaid LTE device locked to a prepaid card at extremely expensive data rates, we obtained a full signal from the LTE tower. After 3 months and costing 50,000 Pesos in data fees, we had to leave our new residence and relocate again at further great expense. Globe Telecom cannot be trusted to do business wiith. BEWARE this ISP company!

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